Privacy Policy
Your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website Preciouscarehand (based in the United Kingdom).
1. Information We Collect
- Contact details: name, email address, telephone number (when you fill out forms)
- Order information: delivery address, payment status (no card data stored)
- Cookies & usage data: pages visited, actions, IP, device/browser information
2. How We Use Your Information
- To process and deliver orders
- To respond to your requests or support questions
- To personalize and improve your experience
- To analyze website usage and performance (analytics)
- To comply with legal obligations
3. Legal Basis for Processing (GDPR)
- Contract (for processing orders)
- Consent (when you opt in to newsletters/marketing)
- Legitimate interests (site analytics, business improvements)
- Legal requirement (record-keeping, fraud prevention)
4. Sharing & Disclosure
- We never sell your data.
- Data is shared only as needed with service providers (e.g., couriers, payment processors) and only to fulfill your order or support our business operations.
- May be disclosed if required by law.
5. Data Security
We use physical, technical, and organizational measures to safeguard your data. Access only for authorized personnel.
6. Your Rights & Choices
- Access, update, or correct your personal data
- Request erasure ("right to be forgotten")
- Object to or restrict processing
- Withdraw consent at any time
- To exercise your rights, contact us at info@preciouscarehand.cv
7. International Data Transfers
Data may be processed outside the UK or EEA. We ensure appropriate safeguards are in place where required (e.g., Standard Contractual Clauses).
8. Data Retention
Your data is kept only as long as necessary to fulfill the purposes described here, unless the law requires a longer period.
9. Children’s Privacy
This site is not directed to children under 16. We do not knowingly collect data from minors. Please contact us if you believe a child has provided personal info.
10. Third-party Services
- Google Analytics: monitors website usage, anonymized/aggregated form
- Google Ads (conversion tracking and remarketing)
- Google Maps API: for location display
- Other external APIs as needed
Service providers may use cookies or similar tracking tech as described in their own privacy notices.
11. Cookies Usage
We use cookies for analytics, site performance, and remembering your settings. For full details, refer to our Cookies Policy. You can disable cookies via your browser settings.
12. Policy Updates
This Privacy Policy is reviewed regularly and updated as needed. Changes will be posted on this page with a new "Last updated" date above.
13. Contact Information
If you have questions or requests regarding your data or privacy practices, please contact us at info@preciouscarehand.cv.